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Privacy Policy

Effective Date: May 28, 2025

This Privacy Policy describes how Dakota Holloway (“I”, “me”, “my”, or “Dakota Holloway”) collects, uses, and shares personal information when you visit https://dakotaholloway.com.

(the “Site”), contact me, or otherwise use my video production services.

1. Who I Am Dakota Holloway is a sole proprietor offering video production and editing services, based in Murfreesboro, Tennessee, USA. Website: https://dakotaholloway.com

2. Information I Collect

I collect information in the following ways:

a. Information You Provide Directly:

    •   Contact Form: When you contact me through the contact form on the Site, I collect your name and email address, and any message you include.

    •   Client Intake Form (via Google Forms): If you choose to fill out my client intake form (hosted on Google Forms, linked from my Site) to request an estimate or provide project details, I will collect the information you submit on that form. This may include your name, email address, phone number, company information, project requirements, budget, and other relevant details. Please note that Google has its own privacy policy for data submitted through its forms.

    •   Direct Communications: If you contact me directly via email (outside of the website form) or other means, I will collect the information you provide in that communication.

b. Information Collected Automatically (Cookies & Analytics):

    When you visit the Site, I may automatically collect certain information about your device and your interaction with the Site. This includes:

    •   Log Data: Your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visit.

    •   Cookies and Similar Technologies: I use cookies and similar tracking technologies to track activity on my Site and hold certain information. Please see the “Cookie Policy” section below for more details.

    •   Analytics: I use third-party analytics services to help me understand how users engage with the Site. These services include:

        •   Google Analytics (via MonsterInsights): To collect and analyze website traffic and usage.

        •   Google Tag Manager (GTM): To manage tracking tags, including those for analytics and potentially future advertising.

        •   Google Search Console (GSC): To monitor the Site’s performance in Google search results.

        •   Bing Webmaster Tools: To monitor the Site’s performance in Bing search results.

    These services may collect information sent by your browser as part of a web page request, including your IP address or cookies.

3. How I Use Your Information

I use the information I collect for the following purposes:

  1. To Respond to Your Inquiries: To communicate with you, respond to your questions submitted through the contact form or direct email, and provide customer support.
  2. To Provide Services: To use information from the client intake form to understand your project needs, prepare estimates, and deliver video production services.
  3. To Operate and Improve the Site: To understand how visitors use the Site, monitor and analyze trends, usage, and activities in connection with my Site, and for Site administration and maintenance.
  4. For Legal and Security Purposes: To comply with applicable legal obligations, resolve disputes, enforce my agreements, and protect the security and integrity of my Site and services.
  5. Future Marketing (with consent where required): While I do not currently run ads, if I decide to use Google Ads or Meta (Facebook/Instagram) Ads in the future, tracking codes (pixels) may be added via Google Tag Manager. This would be for purposes such as measuring ad effectiveness or creating remarketing audiences. You will have choices regarding such tracking as detailed in the Cookie Policy.

4. How I Share Your Information

I do not sell your personal information. I may share your personal information with third parties in the following limited circumstances:

  1. Service Providers: I share information with third-party vendors and service providers who perform services on my behalf, such as:
    1. Google: For website analytics (Google Analytics, GTM, GSC), hosting the client intake form (Google Forms), and embedding videos (YouTube). Google’s use of this data is governed by their own privacy policies.
    2. Microsoft: For website analytics (Bing Webmaster Tools). Microsoft’s use of this data is governed by their own privacy policy.
    3. MonsterInsights: As a plugin to facilitate the integration of Google Analytics with my website.
  2. Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii.e., subpoena or court order); (ii) protect and defend my rights or property; (iii) prevent or investigate possible wrongdoing in connection with the Site or services; or (iv) protect the personal safety of users of the Site or the public.
  3. Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of my assets, your information may be transferred as part of that transaction.

5. Cookie Policy

This Cookie Policy explains how Dakota Holloway uses cookies and similar tracking technologies on https://dakotaholloway.com

.

a. What Are Cookies?

    Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

b. How I Use Cookies:

    I use cookies for several purposes:

    •   Analytical/Performance Cookies: These cookies allow me to recognize and count the number of visitors and to see how visitors move around my Site when they are using it (e.g., Google Analytics). This helps me improve the way my Site works.

    •   Functionality Cookies: These cookies are used to recognize you when you return to my Site. This enables me to personalize content for you (though my current site has limited personalization) and remember your preferences. Embedded content, like YouTube videos, may also set functionality cookies.

    •   Targeting/Advertising Cookies (Potential Future Use): As mentioned, I may use Google Ads or Meta Ads in the future. If so, these cookies would record your visit to my Site, the pages you have visited, and the links you have followed. This information would be used to make advertising displayed on other sites more relevant to your interests. These cookies are typically set through Google Tag Manager.

c. Specific Cookies Used:

    •   Google Analytics: I use Google Analytics to understand website traffic. Google Analytics sets cookies to collect data about your visits. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: `https://tools.google.com/dlpage/gaoptout`.

    •   YouTube: My Site embeds a video reel from YouTube. When you play an embedded YouTube video, YouTube may set cookies on your device. These cookies are governed by YouTube’s (Google’s) privacy policy.

    •   Google Tag Manager: GTM itself does not set many cookies directly but is a tool to deploy other tags (like Google Analytics) which do set cookies.

    •   MonsterInsights: This plugin may set cookies to help integrate Google Analytics.

d. Your Choices Regarding Cookies:

    Most web browsers allow some control of most cookies through the browser settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

    •   To find out more about cookies, including how to see what cookies have been set, visit `www.aboutcookies.org` or `www.allaboutcookies.org`.

    •   For managing cookies in specific browsers:

        •   Google Chrome: `https://support.google.com/chrome/answer/95647`

        •   Mozilla Firefox: `https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences`

        •   Microsoft Edge: `https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09`

        •   Safari: `https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac`

    For future advertising cookies (if implemented), you may be able to opt-out of targeted advertising through industry opt-out programs like the NAI’s (Network Advertising Initiative) opt-out page: `http://optout.networkadvertising.org/` or the DAA’s (Digital Advertising Alliance) opt-out page: `http://optout.aboutads.info/`.

6. Data Security I take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is 100% secure, so I cannot guarantee its absolute security.

7. Data Retention I will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to provide services to you, to comply with my legal obligations (e.g., tax, accounting), resolve disputes, and enforce my legal agreements and policies. Analytics data may be retained for longer periods for trend analysis.

8. Your Rights (In line with Tennessee Information Protection Act – TIPA principles) Depending on your location and subject to applicable law, you may have certain rights regarding your personal information. Tennessee residents will have specific rights under TIPA effective July 1, 2025. I aim to honor these rights for all users where feasible:

  1. Right to Access: You may have the right to request access to the personal information I hold about you.
  2. Right to Correction (Rectification): You may have the right to request that I correct any inaccurate or incomplete personal information I hold about you.
  3. Right to Deletion (Erasure): You may have the right to request that I delete your personal information, subject to certain exceptions.
  4. Right to Data Portability: You may have the right to request a copy of your personal information in a portable format.
  5. Right to Opt-Out of Sale of Personal Information: I do not “sell” personal information as traditionally defined or as defined under TIPA.
  6. Right to Opt-Out of Targeted Advertising: If I implement targeted advertising in the future, you will have the right to opt-out.
  7. Right to Opt-Out of Profiling: You may have the right to opt-out of certain profiling activities.
  8. Right to Non-Discrimination: I will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact me at

privacy@dakotaholloway.com

. I will respond to your request in accordance with applicable law. I may need to verify your identity before processing your request.

9. Children’s Privacy My Site and services are not directed to individuals under the age of 16. I do not knowingly collect personal information from children under 16. If I become aware that a child under 16 has provided me with personal information, I will take steps to delete such information. If you are a parent or guardian and believe your child has provided me with personal information, please contact me.

10. Third-Party Links My Site may contain links to other websites not operated or controlled by me, such as Google Forms or YouTube. This Privacy Policy does not apply to third-party websites. I encourage you to review the privacy policies of any third-party websites you visit.

11. International Data Transfers Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. As I use US-based service providers like Google, your information will primarily be processed in the United States. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Me If you have any questions about this Privacy Policy or my privacy practices, please contact me at: Dakota Holloway Email:  privacy@dakotaholloway.com

Murfreesboro, TN, USA